America First Ratings and Reviews
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Mortgage Loans

Mortgage Loans

Whether you’re a first-time homebuyer or you’re looking to downsize from an empty nest, we have an affordable Mortgage Loan that suits your situation. And we’ll provide it with .5% origination and deliver the quality service that’s been a hallmark of America First since 1939.

Average Member Rating: 4.5 out of 5 4.5 out of 5
11 of 12 (92%) members would recommend this product to a friend.

Member Reviews for Mortgage Loans

Overall Rating: 5 out of 5 5 out of 5
Ease of applying: 5 out of 5 5 out of 5
Loan process: 5 out of 5 5 out of 5
Approval time: 5 out of 5 5 out of 5
Rate & terms: 5 out of 5 5 out of 5
Troysterr
Location: Draper, UT
Gender: Male
Age: 35 to 44
America First member for: 7 to 10 years
Third time around - great experience every time Date: March 23, 2009
"We closed our third home loan with America First a few weeks ago, and the whole process was very smooth, just like it always is. It's very difficult to find rates as low as America First's, especially with the low fees.

From the first moment, we knew exactly what the costs would be, and everyone (including the title officer at closing) was very friendly and helpful.

Hopefully we'll be able to stick with AF for all of our future mortgages.
"
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Review 2 for Mortgage Loans

Overall Rating: 4 out of 5 4 out of 5
Ease of applying: 3 out of 5 3 out of 5
Loan process: 5 out of 5 5 out of 5
Approval time: 4 out of 5 4 out of 5
Rate & terms: 5 out of 5 5 out of 5
Duncan
Location: Kaysville, UT
Gender: Male
Age: 25 to 34
America First member for: 7 to 10 years
Top 10 Contributor Top 10 Contributor
Refinance with AFCU, no regrets!! Date: March 19, 2009
"When we bought our first home we didn't approach America First. We have regretted that for 5 years. dealing with our old bank was a nightmare, nothing was easy and their customer service was unable to give service. This year, thanks for lower rates, we refinanced with AFCU and we are looking forward to years of great service. The only note I do have is that the process was delayed due to the remodeling we were doing and this caused us 'no end' of headaches to get all the work done for the appraisal in time... otherwise it was a great move and a wonderful rate too. We will be saving 5 years off our old mortgage too... woo hoo!!"
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Review 3 for Mortgage Loans

Overall Rating: 5 out of 5 5 out of 5
johnw1955
Location: Farmington
Gender: Male
Age: 45 to 54
America First member for: over 10 years
Very Streamlined and Easy Finance Process Date: March 13, 2009
"We were very impressed with the speed of processing of our last refinance.

Over the past 30 years we have financed all of our homes through AFCU and have been very satisfied. Quite frankly, I don't ever foresee a reason to go elsewhere the next time we finance a house. The fact that AFCU does not sell off their mortgages is a huge plus in our book.

We have always been impressed with the level of professionalism of their financing processes. We recommend AFCU every chance we get.
"
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Review 4 for Mortgage Loans

Overall Rating: 5 out of 5 5 out of 5
Ease of applying: 5 out of 5 5 out of 5
Loan process: 5 out of 5 5 out of 5
Approval time: 5 out of 5 5 out of 5
Rate & terms: 5 out of 5 5 out of 5
PCGirl
Location: Ogden, UT
Gender: Female
Age: 45 to 54
America First member for: over 10 years
Amazing Service and Fast! Date: March 12, 2009
"I loved having my refinance done by America First. I have been a devout A 1st customer for over 27 years. My entire refinance was handled via phone and fax right up to the closing. The closing was arranged at a location near me at my convenience.

The entire process was literally hassle free! I made the initial call, got the preliminary approval, faxed the documents they requested. Was contacted by phone for the appraisal which was done at my convenience and on time, received a call telling me they were ready to close which was also done at a time, date, and place for my convenience. It was honestly pain free.

Of course I have always had this type of experience with A 1st; whether it be the recent refinance, car loans, savings or checking accounts, VISA transactions, you name it. Always fast friendly service with a smile and excellent rates for saving and borrowing. Thanks America First!
"
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Review 5 for Mortgage Loans

Overall Rating: 4 out of 5 4 out of 5
Ease of applying: 5 out of 5 5 out of 5
Loan process: 3 out of 5 3 out of 5
Approval time: 3 out of 5 3 out of 5
Rate & terms: 5 out of 5 5 out of 5
RunningMan
Location: Pleasant Grove, Utah
Gender: Male
Age: 25 to 34
America First member for: over 10 years
Date: February 23, 2009
"I really have enjoyed banking with AFCU. Their products and services have been second to none. I am really happy with the rate and terms I obtained. My only complaint is that after I applied I did not hear from anyone for a very long time (several weeks). Once they started working on my loan I was given a several new contact persons. It would be better if they only had one loan officer during the entire process. AFCU was one of the only banks that would even return my call since everyone was so busy with refinancing. So overall I am happy"
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Review 6 for Mortgage Loans

Overall Rating: 1 out of 5 1 out of 5
Ease of applying: 5 out of 5 5 out of 5
Loan process: 1 out of 5 1 out of 5
Approval time: 3 out of 5 3 out of 5
Rate & terms: 5 out of 5 5 out of 5
PONYUP
Location: Roy, Ut
Gender: Male
Age: 25 to 34
America First member for: 7 to 10 years
Home loans Date: February 16, 2009
"I have banked with America First my entire life and have had several loans through them and never had any problems previously. I recently refinanced my home through America First and will never do it again. First I was pawned off to three different loan officers throughout the process. I finally ended up with a fairly new loan officer who did not understand the current lending requirements and had to keep asking for additional information. This drug the process on longer than it should have taken and in the meantime we ran past the 31st of January to close and ended up closing on the 2nd of February. This would have been fine except the fact that I had an existing FHA loan and for those of you who have an FHA loan kow that it does not matter when you close in the month you pay for the entire month of interest. And I am now out hundreds of dollars."
1 of 1 people found this review helpful.
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Review 7 for Mortgage Loans

Overall Rating: 5 out of 5 5 out of 5
Ease of applying: 5 out of 5 5 out of 5
Loan process: 5 out of 5 5 out of 5
Approval time: 5 out of 5 5 out of 5
Rate & terms: 5 out of 5 5 out of 5
ClassyChassy
Location: Sandy UT
Gender: Male
Age: 25 to 34
America First member for: 4 to 6 years
Love it Date: January 7, 2009
"I recommend AFCU to ALL my friends. There isn't a better place to go. Doing a loan through AFCU was by far the easiest thing I have done and you can't beat the service.

Why someone would bank somewhere else is beyond me!
"
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Review 8 for Mortgage Loans

Overall Rating: 5 out of 5 5 out of 5
Ease of applying: 5 out of 5 5 out of 5
Loan process: 5 out of 5 5 out of 5
Approval time: 5 out of 5 5 out of 5
Rate & terms: 4 out of 5 4 out of 5
MacMe
Location: Colorado
America First member for: over 10 years
Great Service! Date: December 13, 2008
"I have been with AFCU for over 20 years and I can still say that it is the best place to bank. I purchased a vehicle using the dealership financing about two years ago and recently transfered the loan to AFCU. The loan agents at AFCU handled the entire transaction with little intervention on my end. It went so smooth that I was a little surprised when it was all done the next day! Now I can make my loan payments online directly from my checking account. The best part is that I don't live in Utah and still the service is unbeatable!

THANK YOU AFCU!
"
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Review 9 for Mortgage Loans

Overall Rating: 5 out of 5 5 out of 5
Ease of applying: 5 out of 5 5 out of 5
Loan process: 5 out of 5 5 out of 5
Approval time: 5 out of 5 5 out of 5
Rate & terms: 5 out of 5 5 out of 5
Mac25
Location: Clinton
Gender: Male
Age: 25 to 34
America First member for: over 10 years
Great Experience and Quick closing Date: September 8, 2008
"I recently closed a Utah housing loan through America First and it was a really quick Process. I worked with a great, knowledgeable loan officer who explained everything to me step by step so there would not be any surprises later. My processor was really fast. I was able close my loan in under 2 weeks!! I would recomend America First and their Mortgage products to ANYONE!
Thanks again.
"
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Review 10 for Mortgage Loans

Overall Rating: 5 out of 5 5 out of 5
Ease of applying: 5 out of 5 5 out of 5
Loan process: 5 out of 5 5 out of 5
Approval time: 4 out of 5 4 out of 5
Rate & terms: 5 out of 5 5 out of 5
Hurls
Location: Layton, Utah
Gender: Male
Age: 35 to 44
America First member for: over 10 years
Easiest Mortgage Financing I've Ever Received Date: August 19, 2008
"AFCU was friendly and upfront from the beginning. We refinanced to a lower rate and they do not sell their mortgage loans to some out of state organizations. The only draw back we experienced were the lines of communication were somewhat limited and we were not always informed of up to date proceedings. The approval time and closing time were good, but I have had faster. Overall, with online banking and your mortgage right there on your account page... I highly recommend AFCU for your mortgage needs!"
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Review 11 for Mortgage Loans

Overall Rating: 5 out of 5 5 out of 5
Ease of applying: 5 out of 5 5 out of 5
Loan process: 5 out of 5 5 out of 5
Approval time: 5 out of 5 5 out of 5
Rate & terms: 5 out of 5 5 out of 5
WinnFamily5
Location: Utah
Gender: Female
Age: 25 to 34
America First member for: 7 to 10 years
Top 25 Contributor Top 25 Contributor
Awesome Experience Date: June 16, 2008
"We refinanced our home for a lower rate and to get some cash to pay off some student loans. We were hesitant to refinance and go through the mortgage process again, since the first time it was SUCH a headache. Not so with AFCU. Our Mortgage loan officer was efficient, quick, answered all of our questions and more. It was definitely the opposite of our first experience. We would recommend it to everyone we know!"
1 of 1 people found this review helpful.
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Review 12 for Mortgage Loans

Overall Rating: 5 out of 5 5 out of 5
Convenience: 5 out of 5 5 out of 5
Functionality: 5 out of 5 5 out of 5
Accessibility: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
Anonymous
Location: Hill A.F.B.,Ut.
Gender: Male
Age: 55 to 64
America First member for: 1 to 3 years
Easiest morgage ever. Date: June 12, 2008
"Getting a morgage with A.F. was easy and very easy to keep.
The on-line access is excellent and fast.
"
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