Web Access® Internet Banking is your personal branch of America First Credit Union, available anytime you need it. And, of course, it’s free! You can transfer funds, manage your accounts, pay bills and more … when and where it’s convenient for you.
Average Member Rating:
4.5 out of 5
Rating Snapshot
(34 reviews)
5 stars
26
4 stars
3
3 stars
3
2 stars
0
1 star
2
32 of 34 (94%) members would recommend this product to a friend.
Member Reviews for Online Banking
Review 21 for Online Banking
Overall Rating:
5
out of 5
Convenience:
5
out of 5
Functionality:
5
out of 5
Accessibility:
5
out of 5
Ease of use:
5
out of 5
Anonymous Location:
Saint George, UT
Gender:
Male
Age:
18 to 24
America First member for:
1 to 3 years
A well designed online bakning experience
Date: June 26, 2008
"I have several other accounts with other financial institutions and I find the AFCU to be the most convenient, best deisgined site of them all. I really like how easy it has been from day one to check my balances, trasnfer money and pay my bills. I am glad I found America First."
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Review 22 for Online Banking
Overall Rating:
4
out of 5
Convenience:
5
out of 5
Functionality:
3
out of 5
Accessibility:
5
out of 5
Ease of use:
4
out of 5
krsand Location:
Austin, TX
Gender:
Female
Age:
25 to 34
America First member for:
over 10 years
great online banking system
Date: June 18, 2008
"I really like this online banking system and have been using it for years. The billpay is very convenient and easy to use. The only complaint is every time I use it, it asks me a security question because it doesn't recognize my computer even though I use the same computer every time. Another review said they have this problem with Firefox but I use Internet Explorer and still have this problem. Other than that, I really like using it."
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Review 23 for Online Banking
Overall Rating:
4
out of 5
Convenience:
5
out of 5
Functionality:
4
out of 5
Accessibility:
2
out of 5
Ease of use:
5
out of 5
utshirts Location:
South Jordan, UT
Gender:
Male
Age:
65 and over
America First member for:
over 10 years
Login Problems
Date: June 16, 2008
"The only problem I have ever had is that the login procedure using Firefox does not recognize my computer and requires me to always answer a question before I can enter the program. I have also been locked out on occasion and need to reenter my information which is also annoying. The program once in is great."
4 of 6 people found this review helpful.
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Review 24 for Online Banking
Overall Rating:
5
out of 5
Convenience:
5
out of 5
Functionality:
5
out of 5
Accessibility:
5
out of 5
Ease of use:
5
out of 5
Thomas Location:
Ramstein, Ge
Gender:
Male
Age:
35 to 44
America First member for:
over 10 years
Great Security, Great Services
Date: June 12, 2008
"Their services and customer service is tops. I'm currently overseas and have run into a couple problems and they resolved the problems in a timely manner. I've been with America First for over 10 years now and I will stay with them as long as I live. I'm glad I stayed with them because I'm moving back to Utah. It's been a pleasure doing business with them and recommend them to anyone."
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Review 25 for Online Banking
Overall Rating:
5
out of 5
Convenience:
5
out of 5
Functionality:
5
out of 5
Accessibility:
5
out of 5
Ease of use:
5
out of 5
SteveZ Location:
Helper, Utah
Gender:
Male
Age:
45 to 54
America First member for:
7 to 10 years
America First #1
Date: June 11, 2008
"Sincre I have had my finances with America First I have had nothing but the best service. Customer service people as well as the counter people at the branches are excellent. Your website is the easiest to use and keep track of all my accounts. Thanks for doing a great job. I am truly very happy with doing business at America First."
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Review 26 for Online Banking
Overall Rating:
5
out of 5
Convenience:
5
out of 5
Functionality:
5
out of 5
Accessibility:
5
out of 5
Ease of use:
5
out of 5
JBird Location:
Eagle Mountain, UT
Gender:
Female
Age:
25 to 34
America First member for:
over 10 years
Great Online Banking
Date: June 10, 2008
"I love online banking with America First. It's quick,easy, and I have never had a payment problem. I love that I can click on the calendar and set the date I want the payment to be made. I can do all my bill paying at once for the whole month. I can even have payments made to individual people. It just doesn't get any easier."
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Review 27 for Online Banking
Overall Rating:
5
out of 5
Convenience:
5
out of 5
Functionality:
5
out of 5
Accessibility:
4
out of 5
Ease of use:
4
out of 5
Rick22 Location:
Ogden
Gender:
Male
Age:
55 to 64
America First member for:
over 10 years
Great Online Security
Date: June 10, 2008
"The ability to implement an RSA key log in (which is not widely known among AFCU members) is a terrific security feature! Thanks, AFCU, for being in the forefront."
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Review 28 for Online Banking
Overall Rating:
4
out of 5
Convenience:
4
out of 5
Functionality:
4
out of 5
Accessibility:
5
out of 5
Ease of use:
5
out of 5
AP21 Location:
Twin Falls, ID.
Gender:
Male
Age:
25 to 34
America First member for:
4 to 6 years
My only wish
Date: June 9, 2008
"The online banking with AFCU is second to none!! No other bank that I have comes close and I have 3 others. Anyway, my only wish is that if I need to make a payment to an AFCU account that I could enter a different bank account or debit/credit card. I can only transfer amounts between AFCU accounts for payments etc. If I am missing something, someone fill me in."
2 of 3 people found this review helpful.
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Review 29 for Online Banking
Overall Rating:
5
out of 5
Convenience:
5
out of 5
Functionality:
5
out of 5
Accessibility:
5
out of 5
Ease of use:
5
out of 5
mhjohnso
Date: June 5, 2008
"America first online banking has made my banking experience just so much better I love being able to see and print off any imformation on my account that i want or need any time day or night. America First is an amazing bank."
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Review 30 for Online Banking
Overall Rating:
5
out of 5
Convenience:
5
out of 5
Functionality:
5
out of 5
Accessibility:
5
out of 5
Ease of use:
5
out of 5
Bhaps
Date: June 2, 2008
"The website is fantastic! By far the easiest bank website I have ever used, and one of the classiest. Navigation is a breeze. The login is secure, but not cumbersome. Account pages are clean, not over-cluttered with links. I love it."
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Review 31 for Online Banking
Overall Rating:
5
out of 5
Convenience:
5
out of 5
Functionality:
5
out of 5
Accessibility:
5
out of 5
Ease of use:
5
out of 5
MDarius Location:
Roy, UT
Gender:
Male
Age:
35 to 44
America First member for:
over 10 years
Long time AFCU member
Date: May 19, 2008
"We've been with AFCU for 13 years now. They have always been flexible with our needs, ready with recommendations that benefit us, not necessarily them, and reliable. Web Access is easy to use and has everything we need to manage our personal finances. If I have ever had a problem or concern it has always been quickly addressed, and actually escalated to management. I am impressed with their customer service. Thank you, AFCU, for good service and good products!"
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Review 32 for Online Banking
Overall Rating:
5
out of 5
Convenience:
5
out of 5
Functionality:
5
out of 5
Accessibility:
5
out of 5
Ease of use:
5
out of 5
east Location:
Mt. Pleasant
Gender:
Female
Age:
55 to 64
America First member for:
over 10 years
The website is very nice to have for access anytim
Date: May 13, 2008
"I like the site because I can sign on any time and see how much is in my acct or check my credit card balance or look for charges that may not be mine. Good site and easy to use."
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