America First Ratings and Reviews
Top Rated Product
Bill Pay

Bill Pay

Why spend time and money for stamps and tedious mailings when you can take care of all your household and personal expenses online – for free? Free Online Bill Pay takes the hassle out of paying bills, it’s amazingly easy to use, and it gives you greater flexibility in scheduling payments. Try our demo!

Average Member Rating: 4.81 out of 5 4.8 out of 5
1,990 of 1,999 (100%) members would recommend this product to a friend.

Member Reviews for Bill Pay

Review 21 for Bill Pay

Overall Rating: 5 out of 5 5 out of 5
Convenience: 5 out of 5 5 out of 5
Functionality: 5 out of 5 5 out of 5
Accessibility: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
jtunson1970
Location: salt lake city,ut
Gender: Male
Age: 35 to 44
America First member for: 7 to 10 years
GREAT WAY TO PAY BILLS Date: February 4, 2008
"I love bill pay I have not had to buy stamps in years this has made it so simple point click and your done it only take my about three minutes to pay all my bills."
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Review 22 for Bill Pay

Overall Rating: 4 out of 5 4 out of 5
Convenience: 4 out of 5 4 out of 5
Functionality: 2 out of 5 2 out of 5
Accessibility: 4 out of 5 4 out of 5
Ease of use: 4 out of 5 4 out of 5
Anonymous

Payment method could be improved. Date: February 4, 2008
"Payment in Bill Pay is currently made by some partner of AFCU by check and comes from back east. Electronic payment would be preferred. Or at minimum checks should be issued and sent locally to shorten the turn around time."
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Review 23 for Bill Pay

Overall Rating: 4 out of 5 4 out of 5
Convenience: 5 out of 5 5 out of 5
Functionality: 4 out of 5 4 out of 5
Accessibility: 5 out of 5 5 out of 5
Ease of use: 4 out of 5 4 out of 5
crisppy
Location: Sandy
Gender: Male
Age: 35 to 44
America First member for: over 10 years
Save time-save money Date: February 4, 2008
"Bill pay is easy to use, will save money on postage, and will save time paying bills. I've only had one problem, I clicked on a pay date and didn't notice it didn't take. The result was the money was transfered on a default date, sooner than I had planned. So on the verification page, make sure all of the information is correct."
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Review 24 for Bill Pay

Overall Rating: 5 out of 5 5 out of 5
Convenience: 5 out of 5 5 out of 5
Functionality: 5 out of 5 5 out of 5
Accessibility: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
preacher
Location: Salt Lake City
Gender: Male
Age: 55 to 64
America First member for: over 10 years
Bill Pay Date: February 4, 2008
"This is the greatest program to come out from a bank. It is quick and easy to work with. No more writing checks and putting postage stamp on envelope. Reconciliation is fast and easy to find entries. Also you can go back many months and still find the paid out entry. Good system."
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Review 25 for Bill Pay

Overall Rating: 5 out of 5 5 out of 5
Convenience: 5 out of 5 5 out of 5
Functionality: 5 out of 5 5 out of 5
Accessibility: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
jcnca

Great Service - FREE Date: February 4, 2008
"AFCU has done an incredible job with the Bill Pay service!
This on-line capability has proven to be invaluable to me from it inception. Over the pasted 10+ years I have utilized the versatility of Bill Pay to automate all of my payments from anywhere in the world. Great service at a great price – FREE!
"
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Review 26 for Bill Pay

Overall Rating: 5 out of 5 5 out of 5
Convenience: 5 out of 5 5 out of 5
Functionality: 5 out of 5 5 out of 5
Accessibility: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
bigt

Awesome! Date: February 4, 2008
"I love using this thing! It makes paying bills a sinch. I wish this existed back in the day. Great stuff."
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Review 27 for Bill Pay

Overall Rating: 5 out of 5 5 out of 5
Convenience: 5 out of 5 5 out of 5
Functionality: 5 out of 5 5 out of 5
Accessibility: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
runt
Location: West Valley City, UT
Gender: Female
Age: 35 to 44
America First member for: over 10 years
Best Bank Ever Date: February 4, 2008
"This is the best bank ever. They have a lot of convience locations and open late 7pm. High return interest rate and excellent internet access and free online payment. I was saving a big amount for stamp and check. Thanks America First Credit Union."
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Review 28 for Bill Pay

Overall Rating: 5 out of 5 5 out of 5
Convenience: 5 out of 5 5 out of 5
Functionality: 4 out of 5 4 out of 5
Accessibility: 4 out of 5 4 out of 5
Ease of use: 4 out of 5 4 out of 5
Marymoo
Location: Ogden Utah
Gender: Female
Age: 45 to 54
America First member for: over 10 years
On line banking Date: February 4, 2008
"I belong to more than one bank/credit union and America First's on line banking is by far the easiest and most convenient tool to use."
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Review 29 for Bill Pay

Overall Rating: 5 out of 5 5 out of 5
Convenience: 5 out of 5 5 out of 5
Functionality: 5 out of 5 5 out of 5
Accessibility: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
fats
Location: Bountiful, Utah
Gender: Male
Age: 65 and over
America First member for: over 10 years
Date: February 4, 2008
"Bilpay is an excellent feature of AFCU. I use it to pay all mailable bills. It has never failed me. I also appreciate the fact that it is a free feature of AFCU"
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Review 30 for Bill Pay

Overall Rating: 5 out of 5 5 out of 5
Convenience: 5 out of 5 5 out of 5
Functionality: 5 out of 5 5 out of 5
Accessibility: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
Kozzy
Location: Lehi, Ut
Gender: Female
Age: 18 to 24
America First member for: less than a year
Rent Payments Date: February 4, 2008
"My landlord loves having my rent checks mailed to her. She wishes all of her tenants used this. It is less hassle for both of us and she always receives them on time. Plus, the money is shown as taken out of my account so I don't have to worry about it throwing off my numbers if she takes a while to cash it and I forget about it. And the best part is its free! You do have to plan ahead though."
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Review 31 for Bill Pay

Overall Rating: 5 out of 5 5 out of 5
Convenience: 5 out of 5 5 out of 5
Functionality: 5 out of 5 5 out of 5
Accessibility: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
Zdub

Gender: Male
Age: 18 to 24
America First member for: 4 to 6 years
COULDN'T BE MORE CONVENIENT! Date: February 4, 2008
"Online bill pay is so easy, and convenient! No waiting for mail to be sent just fast efficient payments with no complaints!"
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Review 32 for Bill Pay

Overall Rating: 4 out of 5 4 out of 5
Convenience: 5 out of 5 5 out of 5
Functionality: 5 out of 5 5 out of 5
Accessibility: 5 out of 5 5 out of 5
Ease of use: 4 out of 5 4 out of 5
melsam04
Location: Ogden, UT
Gender: Male
Age: 35 to 44
America First member for: 1 to 3 years
Good Idea Date: February 4, 2008
"I really do like the Bill pay feature, I find it convenient and for the most part easy to use. It would be nice if there was a little more flexibility with bills that vary from month to month like utilities. I have found this feature a little difficult."
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Review 33 for Bill Pay

Overall Rating: 5 out of 5 5 out of 5
Convenience: 5 out of 5 5 out of 5
Functionality: 4 out of 5 4 out of 5
Accessibility: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
Dani
Location: South Jordan, UT
Gender: Female
Age: 35 to 44
America First member for: 1 to 3 years
Convenience and Security -- I'm glad I switched Date: February 4, 2008
"I was hesitant to use Online Bill Pay at first, but I decided to give it a try when I was traveling overseas for a few weeks. I was able to setup automatic recurring payments before I left town so all my bills were paid on time even though I hadn't received them yet. Then when I got home, I switched back to manual online payments so I could have more control over the dates and amounts of the payments. I really like the flexibility of the system.

An added level of security that I appreciate is knowing that my payees no longer have access to my checking account number the way they would if I were sending personal checks. And it's great to have the history/list of when and how much each payee was paid.
"
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Review 34 for Bill Pay

Overall Rating: 4 out of 5 4 out of 5
Convenience: 5 out of 5 5 out of 5
Functionality: 3 out of 5 3 out of 5
Accessibility: 4 out of 5 4 out of 5
Ease of use: 3 out of 5 3 out of 5
Varzea
Location: Saratoga Springs, UT
Gender: Male
Age: 25 to 34
America First member for: over 10 years
Excellent Product, Not the Most User Friendly Date: February 4, 2008
"We have been using Bill Pay for years and have really enjoyed not having to worry about certain regular bills. We also find it quite handy when we need to send a check but don't want to bother with stamps and envelopes. It's very convenient and we're glad that America First offers it.
The only complaint that we would have is that it's now always the most user friendly. Sometimes I just want to put something in the Memo field of the check. In order to do that, I have to set the recipient up as a company with an account number and enter the Memo message in the Account Number field. It's not exactly straight forward. Other times I may want to adjust the amount of a check for a certain period but it's not easy to do without changing the entire cycle. Small changes are difficult.
All in all we're very happy to be able to use Bill Pay. If these few interaction design flaws were addressed it'd be even better.
"
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Review 35 for Bill Pay

Overall Rating: 5 out of 5 5 out of 5
Convenience: 5 out of 5 5 out of 5
Functionality: 5 out of 5 5 out of 5
Accessibility: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
honeybean
Location: South JOrdan, UT
Gender: Female
Age: 25 to 34
America First member for: 4 to 6 years
Free postage Date: February 4, 2008
"Love it!!! Best of all I don't have to fill out a check or provide the postage."
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Review 36 for Bill Pay

Overall Rating: 5 out of 5 5 out of 5
Convenience: 5 out of 5 5 out of 5
Functionality: 5 out of 5 5 out of 5
Accessibility: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
RockinRob
Location: Sandy, UT
Gender: Male
Age: 18 to 24
America First member for: 1 to 3 years
America First Rocks Date: February 4, 2008
"America First Credit Union is the best credit union around in my opinion. They have awesome rates and their service is excellent. Their online services are superb and really user friendly. It only takes minutes to set up online bill pay which is free and once set up makes life a lot easier and really helps eliminate all those pesky late fee's. America First is amazing."
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Review 37 for Bill Pay

Overall Rating: 5 out of 5 5 out of 5
Convenience: 5 out of 5 5 out of 5
Functionality: 5 out of 5 5 out of 5
Accessibility: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
shna

Gender: Female
America First member for: over 10 years
Date: February 4, 2008
"I love the ease of online bill pay. It sure helps working people get things done. We can do it at our conveinence, and it is very easy too use."
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Review 38 for Bill Pay

Overall Rating: 5 out of 5 5 out of 5
Convenience: 5 out of 5 5 out of 5
Functionality: 5 out of 5 5 out of 5
Accessibility: 5 out of 5 5 out of 5
Ease of use: 4 out of 5 4 out of 5
luvde49ers

Date: February 3, 2008
"Very ease of use, makes life alot easier knowing that they take care of all your bills with the click of a mouse"
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Review 39 for Bill Pay

Overall Rating: 5 out of 5 5 out of 5
Convenience: 5 out of 5 5 out of 5
Functionality: 5 out of 5 5 out of 5
Accessibility: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
cowboytuf
Location: clearfield, Ut
Gender: Female
Age: 25 to 34
America First member for: over 10 years
This is how i pay my bills Date: February 3, 2008
"I absollutly love to use bill pay. It is so easy to use and I don't have to use stamps to pay my bills anymore. they hav ealways gotton my bills to the correct place and always on time. I recomend this service to everyone."
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Review 40 for Bill Pay

Overall Rating: 5 out of 5 5 out of 5
Convenience: 5 out of 5 5 out of 5
Functionality: 5 out of 5 5 out of 5
Accessibility: 5 out of 5 5 out of 5
Ease of use: 5 out of 5 5 out of 5
Angeleyes21
Location: Syracuse UT
Gender: Female
Age: 35 to 44
America First member for: over 10 years
Love Bill Pay Date: February 3, 2008
"I love the ease of using Bill Pay. I can add any bills to it and pay them when it is convient for me and not worry about being late and getting late fees. It is very easy to use."
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